Privacy Policy

Last Updated: [8/31/26]

Welcome to Tuscan Sunset Restaurant and Lounge (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and your choices regarding your information when you visit our website at http://www.tuscansunsetrestaurant.com(the “Site”) or interact with our online services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”):

Contact & Identification Data: Name, email address, phone number, and physical/delivery address when you fill out a contact form, sign up for marketing emails, make a reservation, or place an order.

Order & Transaction Data: Items ordered, special delivery or dietary requests, order history, and billing details. (Note: We do not directly store full credit/debit card numbers. All online payments are securely processed by third-party payment gateways integrated via Wix).

Technical & Usage Data: IP address, browser type, operating system, device details, pages visited, time spent on pages, and standard server log data collected automatically when you browse our Site.

Customer Communications: Messages, feedback, inquiries, or reviews submitted through forms or email.

2. How We Collect Your Information

Directly From You: When you place an online order, make a table reservation, submit a contact/event inquiry, or subscribe to our newsletter.

Automatically (Cookies & Tracking): As you navigate our Site, Wix and connected analytics tools use cookies, pixel tags, and similar technologies to collect device and browsing behavior.

From Third-Party Service Integrations: If you interact with third-party tools embedded on our site (such as online ordering apps, reservation widgets like OpenTable/Resy/Wix Table Reservations, or delivery partners).

3. How We Use Your Information

We use your information to:

Process and fulfill your online pickup or delivery orders.

Confirm, manage, and update table reservations.

Respond to your inquiries, customer service requests, and private event bookings.

Send transactional notifications (e.g., order receipts, reservation confirmations, SMS updates).

Send promotional emails, special offers, and seasonal menus (only if you have opted in; you may unsubscribe at any time).

Maintain, secure, and optimize our website functionality and user experience.

Comply with applicable legal obligations and enforce our terms.

4. How Your Information Is Hosted and Shared

Wix Platform: Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to present our menu, accept orders, and manage bookings. Your data may be stored through Wix’s data storage, databases, and general Wix applications on secure servers behind a firewall.

Payment Processors: Direct payment gateways offered by Wix and used by our site (e.g., Wix Payments, Stripe, Square, PayPal) adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Third-Party Service Providers: We share necessary data with trusted vendors who assist in operating our website, processing payments, coordinating deliveries, managing reservations, and sending marketing communications.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

Our website uses essential, functional, and analytical cookies provided by Wix and third parties to ensure the site runs securely, remember your preferences, and understand site traffic.

You can manage or disable non-essential cookies via our website's cookie banner or through your browser settings. Note that disabling certain cookies may affect website functionality (e.g., maintaining items in an online cart).

6. Data Security and Retention

Security: We implement appropriate technical and organizational measures to protect your Personal Information. Wix provides industry-standard SSL encryption across all web pages.

Retention: We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, comply with tax/accounting laws, or resolve disputes.

7. Your Privacy Rights and Choices

Depending on your location (such as California, Virginia, the EU, or other jurisdictions with applicable privacy laws), you may have the right to:

Request access to the Personal Information we hold about you.

Request correction or deletion of your Personal Information.

Opt out of marketing communications at any time by clicking the "Unsubscribe" link in our emails or replying "STOP" to SMS messages.

Restrict or object to certain processing activities.

To exercise any of these rights, please contact us using the details below.

8. Children’s Privacy

Our Site is not intended for children under 13 (or under 16 where applicable by law). We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting to the Site. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your data, please contact us at:

Restaurant Name: Tuscan Sunset Restaurant and Lounge

Mailing Address: 925 Seaside Road SW, Ocean Isle Beach, NC 28469

Email: tuscansunsetnc@gmail.com

Phone: (910) 579-5998